Privacy Policy

This Privacy Policy applies to HRC Climate Services Inc., a Utah S corporation, located at 1825 N Main Street Unit 4, Spanish Fork, UT 84660. HRC Climate Services Inc. conducts business under the assumed name (DBA) HRC Climate Services Heating and Cooling and may also be referred to on this Website and in communications as HRC Climate Services ("Company," "we," "us," "our").

Website: https://hrcclimateservices.com

Call/Text: (385) 332-3293

Email: [email protected]

We may collect information you provide, including:

• Name
• Phone number
• Email address
• Service address
• Details about your HVAC needs, appointments, and service requests
• Communications you send us (calls, emails, texts, form submissions)

We may also collect limited information automatically when you use the Website, such as device and browser information, pages visited, and general usage data through cookies or analytics tools.

We use your information to:

• Respond to inquiries and provide estimates
• Schedule appointments and deliver services
• Send appointment confirmations, reminders, and service updates
• Provide customer support and communicate about services you requested
• Improve the Website and our customer experience
• Maintain security and comply with legal obligations

A) Transactional Messaging Consent

By checking the transactional consent box on our forms, you consent to receive transactional messages from HRC Climate Services Inc., DBA HRC Climate Services Heating and Cooling at the phone number provided related to services you have requested. These messages may include appointment reminders, scheduling confirmations, follow ups, service updates, informational SMS, and account notifications. Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out.

B) Marketing Messaging Consent

By checking the marketing consent box on our forms, you consent to receive marketing and promotional messages from HRC Climate Services Inc., DBA HRC Climate Services Heating and Cooling at the phone number provided, including special offers and discounts (including promotions such as a $25 HVAC tune up). Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out.

C) Opt Out and Help

You can opt out at any time by replying STOP. For help, reply HELP or contact us at (385) 332-3293 or [email protected].

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted.

All the above categories exclude text messaging originator opt in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the text message services.

We may share information with service providers that help us operate our business, such as website hosting, analytics, scheduling, communications tools, and customer support tools. We may also share information if required by law, legal process, or to protect our rights and safety.

We do not sell your personal information.

We may use cookies and analytics tools to understand Website traffic and improve functionality. You can control cookies through your browser settings.

We take reasonable steps to protect your information. No method of transmission over the internet or method of electronic storage is completely secure.

You may request access, updates, or deletion of certain personal information where applicable. You may opt out of SMS messages at any time by replying STOP.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

If you have questions about this Privacy Policy, please contact us:

HRC Climate Services Inc., DBA HRC Climate Services Heating and Cooling

Address: 1825 N Main Street Unit 4, Spanish Fork, UT 84660

Call/Text: (385) 332-3293

Email: [email protected]

Website: https://hrcclimateservices.com